FAQ’s

I have a question I'd like to speak with you on the phone about.

We welcome customers to give us a call at 877-958-9626 to address any questions or concerns. If you are a vendor, please email us info@mizzenandmain.com. We process all vendor inquiries online. 

How do I pick my size? 

All shirts are an athletic fit.  This is a great cut - not 90's baggy or hipster skinny.

Be sure to click on "What Size Am I?" beneath any size selector on shirt pages. In 20 seconds with a few simple questions, you'll have your perfect fit.

  • Small:15 - 15.5” neck, 32.5-33” sleeve 
  • Medium 16 - 16.5” neck, 33.5 - 34” sleeve 
  • Large 16.5 - 17” neck, 34.5 - 35” sleeve 
  • X-Large 17 - 17.5” neck, 35.5 - 36” sleeve (bigger cut in chest and arms) 
  • XX-Large 18 - 18.5" neck, 36 - 37" sleeve (we call this our "Tight-End" size)

I'm still not sure on my shirt size...
The size selector tool is incredibly accurate, that is your best bet.

We recommend picking your shirt size based on sleeve length. The fabric has quite a bit of give, so it fits a variety of body types, bearing in mind this is an athletic cut shirt. A few examples based on recent customer orders are below. Keep in mind these are just guideposts - if you have any questions at all, reach out to us on live chat or email at info@mizzenandmain.com. We'll respond very quickly.

  • 5'8" 150 pounds: Small
  • 5'10" 180 pounds: Medium
  • 6'0" 200 pounds: Large
  • 6'4" 215 pounds: X-Large
  • 6'6" 250+ pounds: XX-Large

What are your shipping policies?

Within the domestic United States, any purchase that includes a Mizzen+Main dress shirt over $100 comes with free ground shipping. Additionally, within the domestic United States, orders over $275 come with free 2nd Day Air shipping. Some items, such as furniture or other pieces, will have different shipping policies.

International shipping rates vary. Please contact us if you have any questions.

What is your return policy?
Rest assured. Mizzen+Main is confident you will love your shirt. If you don’t for any reason, just send it back to us and we’ll refund your money and provide you a return shipping label. Just make sure the shirt is still in its original condition, you haven’t worn it to paint your house or give your dog a bath, and get it back to us within 30 days to receive a full refund. Contact us for a return label – we’ve got you covered on shipping! (Sorry - we cannot cover return shipping on international orders at this point). 

We want you to be more than 100% satisfied all the time. We can’t control the rest of the things in your life, but we can make sure you enjoy every moment interacting with Mizzen+Main. Here at Mizzen+Main, we are real people too. We want to trust companies we do business with, hear back if we have questions or concerns, and be respected as customers. It’s not much to ask for, but too many companies today seem to have forgotten what it means to be a customer. We haven’t. We promise.

Do you ship internationally?
Yes! Please contact us directly via email to place an international order.

How should I care for my shirt? The best way to wash your shirt is to machine wash cold and hang to dry. Moisture wicking performance fabrics don’t like high heat or dry cleaning. You can iron the collars and cuffs a bit to stiffen them up if you’d like, but it isn’t necessary.

I’m not a trim-fit shirt kind of guy – what gives? 
We will be adding standard fit shirts in the near future. Please let us know what sizes you want to see next!

I have questions about your policies and really like reading legal jargon. 
Please refer to our Privacy Policy and Terms of Service. To each their own.

 

Note

Pictures on the site and blogs do not constitute an endorsement by any individuals, companies, or their representatives unless otherwise stated. We are inspired by various people, companies, and products and will highlight them throughout our website and blog.  If you would like any pictures taken down or credit, please contact info@mizzenandmain.com. We will be happy to take any pictures down or edit them appropriately. No copyright or trademark infringement intended.

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