FAQ's

General Information:

If you would like to contact us directly, we would love to hear from you! We will do our best to get back to you as quickly as possible. 

  • Call - We welcome customers to give us a call at 877-958-9626 to address any questions or concerns. 
  • Email - We welcome customers to email us here to address any questions or concerns. 
  • Live Chat - Live Chat is available during normal business hours. Please check the bottom right hand corner of your screen on MizzenandMain.com

Sizing / Fit:

  • How do I pick my size?

                   Size Chart

                   Small 15-15.5" neck; 32.5-33" sleeve
                   Medium 16-16.5" neck; 33.5-34" sleeve
                   Large 16.5-17" neck; 34.5-35" sleeve
                   X-Large 17-17.5 neck; 35.5-36" sleeve (bigger cut in chest and arms)
                   XX-Large 18-18.5" neck; 36-37" sleeve (we call this our "tight end" size)

                  All shirts are an athletic fit. This is a great cut - not a 90's baggy or hipster skinny.

                   5'8" 150 pounds: Small
                   5'10" 180 pounds: Medium
                   6'0" 200 pounds: Large
                   6'4" 215 pounds: X-Large
                   6'6" 250+ pounds: XX-Large

 

  • I'm still not sure on my size... Please take our
     questionnaire. In 20 seconds with a few simple questions, you'll have your perfect fit.
  • I’m not a trim-fit shirt kind of guy – what gives? 
 We will be adding standard fit shirts in the near future. Please let us know what sizes you want to see next!
  • I still have a question. What now? If you have any additional questions about size or fit, reach out to us on Live Chat or email us here.

 

Orders / Shipping:

  • I need help with placing an order – who can I contact?  Please click here to send us a message. We’re happy to help!
  • What are your shipping policies? Within the domestic United States, any purchase that includes a Mizzen+Main dress shirt over $100 comes with free ground shipping. Additionally, within the domestic United States, orders over $275 come with free 2nd Day Air shipping. Some items, such as furniture or other pieces, will have different shipping policies.  International shipping rates vary. Please contact us if you have any questions.
  • Do you ship internationally? Yes, of course!

Returns / Exchanges:

  • What is your return/refund policy? Rest assured. Mizzen+Main is confident you will love your shirt. If you don’t for any reason, just send it back to us and we’ll refund your money and provide you a return shipping label. Just make sure the shirt is still in its original condition, you haven’t worn it to paint your house or give your dog a bath, and get it back to us within 30 days to receive a full refund. Contact us for a return label – we’ve got you covered on shipping! (Sorry - we cannot cover return shipping on international orders at this point).  
  • We want you to be more than 100% satisfied all the time! We can’t control the rest of the things in your life, but we can make sure you enjoy every moment interacting with Mizzen+Main. Here at Mizzen+Main, we are real people too. We want to trust companies we do business with, hear back if we have questions or concerns, and be respected as customers. It’s not much to ask for, but too many companies today seem to have forgotten what it means to be a customer. We haven’t. We promise.
  • I would like to make an exchange, what do I do? Please click here to send us a message and we’ll make sure you’re taken care of!

Privacy & Security:

  • I have questions about your policies and really like reading legal jargon. 
Please refer to our Privacy Policy and Terms of Service. To each their own.
  • NOTE - Pictures on the site and blogs do not constitute an endorsement by any individuals, companies, or their representatives unless otherwise stated. We are inspired by various people, companies, and products and will highlight them throughout our website and blog.  If you would like any pictures taken down or credit, please contact info@mizzenandmain.com. We will be happy to take any pictures down or edit them appropriately. No copyright or trademark infringement intended.