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Need to Return or Exchange?

We offer free domestic returns and exchanges! You have 30 days to receive a full refund to your original form of payment. Items that are beyond the 30-day policy have up to 90 days to receive store credit or be exchanged for another item. Please note all items must be unwashed and unworn in order to receive credit in any form. Items that do not meet these requirements are not eligible. Simply choose one option below and follow the instructions to initiate your return or exchange.

The safety and health of our community, including our team members and customers is always of the utmost importance to us. In an effort to encourage social distancing, we are extending our return policy to 90 days until further notice.


Some Helpful Answers

Need to return or exchange?

The safety and health of our community, including our team members and customers is always of the utmost importance to us.  

In an effort to encourage social distancing, we are extending our return policy to 90 days until further notice.

We offer free domestic returns and exchanges for items purchased at mizzenandmain.com or at a Mizzen+Main store! You have 30 days to receive a full refund to your original form of payment. Items that are beyond the 30-day policy have up to 90 days to receive store credit or be exchanged for another item. Please note all items must be unwashed and unworn in order to receive credit in any form. Items that do not meet these requirements are not eligible. Simply visit returns.mizzenandmain.com and follow the instructions to initiate your return or exchange.

Retail Partner Returns: The best way to handle a return for purchases made through any of our partner retailers is to take your item back to the original retailer. Our Customer Experience team is only able to accept returns for items purchased from mizzenandmain.com, or a Mizzen+Main retail store location.

How long will my refund take to be received?

Once we receive your returned items, your refund will be processed within 2 business days. Refunds may take an additional 2 business days to post to your account.

How long will it take to get my exchanged item(s)?

After you process your exchange online, we’ll place the order immediately and get you your items. We also offer exchanges in our Mizzen+Main stores.

How do I return a gift?

Please see above and follow the “Return/Exchange Online” option above and follow the gift instructions.

What if my items are received damaged or defective?

Email us! We’ll make it right! info@mizzenandmain.com

What if I don’t live in the US and need to return / exchange?

We do not offer complimentary international returns at this time. Please email us at info@mizzenandmain.com to receive further instructions.

Can I please just speak with a human instead?

Of course! Our amazing (although small) customer service team is readily available to answer any questions you may have. Shoot us an email at: info@mizzenandmain.com - or call us: 877-958-9626.